Una llamada incómoda
An awkward call
1 · Spanish Story
La historia
Mariana trabajaba en su computadora cuando sonó su celular. Era un número desconocido. Pensó que tal vez era una entrevista de trabajo. La semana pasada envió varios correos para buscar trabajo. Respiró hondo y contestó con voz tranquila.
"Bueno, ¿hablo con Mariana?", preguntó una voz amable. "Sí. ¿Quién habla?", respondió ella. "Soy Daniel. Le llamo por un pago en mi cuenta. ¿Usted me envió ese dinero?"
Mariana se quedó callada un segundo. Ella no esperaba esa pregunta. Luego revisó su correo en la computadora y vio un mensaje del banco. El día anterior hizo una transferencia por error a otra persona. Se puso nerviosa porque envió el dinero a la persona equivocada.
"Perdón", dijo. "Creo que yo hice ese pago. Pensé que la llamada era para otra cosa." Daniel se rió un poco y contestó: "No se apure. Esta conversación empezó de una forma muy rara."
Después, Mariana explicó todo con calma. Daniel le devolvió el dinero desde la aplicación del banco. Ella revisó su cuenta desde la computadora. "Ya llegó el dinero. Muchas gracias", dijo Mariana. Al final, los dos se despidieron con amabilidad. Mariana terminó la llamada y sonrió. Sintió vergüenza por la confusión. Pero al menos resolvió el problema.
2 · Key Phrases
Language to keep
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un número desconocido
an unknown numberA phone number the person does not recognize.
Me llamó un número desconocido y no contesté.
An unknown number called me and I didn't answer.
contestó con voz tranquila
answered in a calm voiceDescribes how someone sounds when answering calmly.
La profesora contestó con voz tranquila a mi pregunta.
The teacher answered my question in a calm voice.
una transferencia por error
a transfer by mistakeDescribes money sent between bank accounts accidentally or incorrectly.
Hice una transferencia por error y llamé al banco.
I made a transfer by mistake and called the bank.
Se puso nerviosa
She got nervousDescribes a change from feeling calm to feeling nervous.
Se puso nerviosa antes de su examen.
She got nervous before her exam.
No se apure
Don't worryA polite way to reassure someone who feels nervous or embarrassed.
Usage: Formal; suitable for polite or professional situations. No se apure is a polite expression using usted. This phrase reassures someone who feels worried.
No se apure. Tenemos tiempo para revisar su pregunta.
Don't worry. We have time to review your question.
3 · English Translation
The full story in English
Mariana was working on her computer when her cell phone rang. It was an unknown number. She thought it might be a job interview. Last week she sent several emails to look for work. She took a deep breath and answered in a calm voice.
"Hello, am I speaking with Mariana?" asked a friendly voice. "Yes. Who is speaking?" she replied. "I'm Daniel. I'm calling about a payment in my account. Did you send me that money?"
Mariana stayed quiet for a second. She was not expecting that question. Then she checked her email on the computer and saw a message from the bank. The day before, she made a transfer by mistake to another person. She got nervous because she sent the money to the wrong person.
"Sorry," she said. "I think I made that payment. I thought the call was about something else." Daniel laughed a little and answered: "Don't worry. This conversation started in a very strange way."
After that, Mariana explained everything calmly. Daniel returned the money to her through the bank app. She checked her account on the computer. "The money has arrived. Thank you very much," said Mariana. In the end, they both said goodbye politely. Mariana ended the call and smiled. She felt embarrassed about the confusion. But at least she solved the problem.